# Vet Desk

> Vet Desk is an AI agent for veterinary clinics in Australia. It replies to booking requests and fills the appointment book, sends vaccination, dental and recheck reminders, drafts consult notes and discharge instructions from what the vet recorded, prepares pet insurance claim paperwork for the clinic to send, and answers routine client messages about opening hours, payments and medication pick ups. It never diagnoses, never gives clinical advice and never decides treatment or dosage. Vets and nurses review and approve everything.

## What the AI agent does
- [An AI agent that answers every booking request](https://myagentive.dev/services/appointment-booking/): Most owners ask for a vet appointment by phone, email, SMS or web form, and many requests arrive after hours or while the front desk is busy. The Vet Desk AI agent replies to each request, asks what the visit is for, offers times that fit your appointment types and vet rosters, and confirms the booking in your book. If the message suggests the animal is unwell or in pain, it does not book a routine time: it hands the message to a nurse straight away.
- [An AI agent that turns reminders into bookings](https://myagentive.dev/services/vaccination-reminders/): A vaccination reminder tells an owner their pet is due for a booster, dental check or recheck. Many clinics send reminders in bulk, but owners who do not reply are rarely followed up, so pets go overdue. The Vet Desk AI agent sends each reminder in your clinic's tone, follows up anyone who has not booked, answers simple questions about the visit and books the appointment. Questions about whether a pet should be vaccinated go to a vet.
- [An AI agent that drafts your consult notes](https://myagentive.dev/services/consult-notes/): A veterinary scribe writes up the consult so the vet can focus on the animal and the owner. The Vet Desk AI agent does the writing part: from the vet's rough notes or dictation it drafts the consult note in your clinic's format, often called a SOAP note, and the take home instructions for the owner. It records only what the vet said and found. It never adds a diagnosis or treatment the vet did not give, and the vet checks every note before it is saved.
- [An AI agent that prepares insurance claims](https://myagentive.dev/services/insurance-claims/): When an owner claims on pet insurance, the insurer usually needs a completed claim form, the invoice and the relevant consult history from the clinic. Gathering these takes front desk and vet time, and missing items delay the owner's payment. The Vet Desk AI agent prepares the clinic's part of the claim from the invoice and the approved notes, checks the insurer's list of what is needed, and has it ready for the vet to sign and the clinic to send. It never states anything the notes do not say.
- [An AI agent that answers routine client messages](https://myagentive.dev/services/client-messages/): A vet clinic receptionist spends much of the day on the same questions: opening hours, when a pet can be picked up, payment, medication collection and paperwork. The Vet Desk AI agent answers these messages by email and SMS using your clinic's information and tone, so the front desk can focus on the people in the waiting room. Any message about a pet's health, an emergency or a complaint goes straight to a person on your team.

## Guides
- [AI agent for vet clinics: a practical guide](https://myagentive.dev/ai-agent-for-vet-clinics/)
- [Will AI replace vets?](https://myagentive.dev/will-ai-replace-vets/)

## Common questions
- What is an AI agent for vet clinics? An AI agent is a digital front desk and admin assistant. It answers booking requests, sends reminders, drafts consult notes, prepares insurance paperwork and handles routine messages, with your vets and nurses approving everything clinical.
- How is it different from vet practice management software? Practice management software is where patient records and the appointment book live. An AI agent does the admin work inside it and hands your team drafts to check.
- Who is Vet Desk for? Australian small animal, mixed and rural vet clinics, from one vet practices to multi vet hospitals.
- Does it give advice about pets' health? No. Anything about a pet's health goes to a vet or nurse. It only answers routine questions like opening hours and pick ups.
- What about emergencies? Messages that mention urgent signs go straight to your team, and the owner is given your emergency phone instructions.
- How much does it cost? A fixed monthly fee based on the size of your clinic. Book a demo for a quote.

## Locations
- [AI agent for vet clinics in Sydney, NSW](https://myagentive.dev/locations/sydney/)
- [AI agent for vet clinics in Melbourne, VIC](https://myagentive.dev/locations/melbourne/)
- [AI agent for vet clinics in Brisbane, QLD](https://myagentive.dev/locations/brisbane/)
- [AI agent for vet clinics in Perth, WA](https://myagentive.dev/locations/perth/)
- [AI agent for vet clinics in Adelaide, SA](https://myagentive.dev/locations/adelaide/)

## Contact
- Book a demo: https://myagentive.dev/book/
- Email: hello@myagentive.dev